Charlotte Glenn has over 25 years of experience writing software documentation. She is currently a software engineer for IBM in Fairfax, Virginia. She is the information development lead for IBM Intelligent Building Management software and is the moderator for the Maximo product wiki.
Charlotte has a BA in French and English from Radford University and an MA in French from the University of Virginia.
Charlotte has served as the Immediate Past Chapter President in 2012, Chapter President in 2011, and Technical Publications Committee co-chairman from 2006 through 2010. She has been the Entries Manager for the competition in 2010 through 2012 and earned a Distinguished Chapter Service Award (DCSA) in 2013.
Charlotte has volunteered in her community as a judge in the annual MastiSpell spelling bee for the last four years.