Speakers’ Handouts and Presentations

On this page:

2009–2010
2008–2009
2007–2008
2006–2007
2005–2006
2004–2005
2003–2004
2002–2003
2001–2002
2000–2001
1999–2000
1998–1999
1997–1998
1996–1997
1995–1996
1994–1995
Tips and Tricks
Related Links

This page provides links to copies of program handouts or links to sites referenced by the speakers.

Fall 2009 – Summer 2010

20 April 2010: Careers and Jobs Speech (.pdf) by Hugh Owen from the "Top 5 Things That Help My Career: A Technical Communicator Panel Discussion"; Recommended Books List (.pdf) by Hugh Owen from the "Top 5 Things That Help My Career: A Technical Communicator Panel Discussion"

13 March 2010: "Engaging Your Target Audience Using Social Media" by seminar leader: "Blogger Bob" Burns, http://blog.tsa.gov/ (13MB .ppt)

23 January 2010: "Designing Accessible Documents for Everyone" by Carolyn Kelley Klinger (40KB accessible .pdf) [This document is no longer available.]

Fall 2008 – Summer 2009

4 June 2009: "Lost Your Job? Gain Control with Action Based Communication™ During the Interview" by Renée Barnow (392KB .pdf); "Getting Interviews (Informational and Job)" by Nancy Abramson (14KB .pdf); "Job Websites 2009" by Nancy Abramson (26KB .pdf)

26 March 2009: How *WE* Are Smarter Than *ME*: An In-Depth Look Into Wikinomics
(speaker: Julia Loughran, ThoughtLink, Inc.); "STC Wikinomics presentation" (2.7MB PowerPoint slides); PDF version of the presentation (17.2MB .pdf); These slides are also available at SlideShare.net

18 November 2008: Handout for "Web 2.0 and Technical Communication – How the New Internet is Increasing Communication" What Is The Value Of Technical Communication In A Time Of Blogging? trifold (38.7Kb .pdf)
(speaker: Dick Davies, President of Sales Lab Incorporated and a partner in Planphoria)

Fall 2007 – Summer 2008

Instructions for Downloading and Playing Recorded Webinars.

28 January 2008: Webinar: Cool Tools for Tech Writers for Less Than $100 (29.2MB zipped audio archive for Windows only; IE only; Windows Media Player only [Password is required—contact: ]
(speaker: Nicoletta Bleiel); Handout: Cool Tools for Tech Writers for Less Than $100 (40.4Kb .pdf)
(speaker: Nicoletta Bleiel)

Fall 2006 - Summer 2007

12 June 2007: CIC SIG Podcast: Breaking Out of Solitary Confinement: Networking Tips for Freelancers, Work-at-Homers, and Other Professionals
(speaker: Carolyn Kelley Klinger, Gabe Goldberg, and Kristen King)

10 January 2007: Moving from Technical Communication to Software Testing and Creating Webinars using Articulate and PowerPoint Progression:
"Using Articulate Presenter in 10 Easy Steps" (427.6KB .pdf)
(speaker: Mary R. Wise)

09 November 2006: Project Management and FAQ Writing Progression:
"How To Write FAQs That Help Users Help Themselves" (1.4MB zipped PowerPoint slides)
(speaker: Leslie O'Flahavan, E-WRITE); "Frequently Asked Questions Style Guide" (416K .pdf)
(speaker: Leslie O'Flahavan, E-WRITE); "Essential Project Management Skills for Technical Writers" (16K zipped PowerPoint slides)
(speaker: Marylyn G. King)

Fall 2005 - Summer 2006

04 February 2006: Awards Celebration Workshop Presentation: "Plain Language" (447K zipped PowerPoint slides)
(speaker: Annetta Cheek, Ph.D.)

Fall 2004 - Summer 2005

13 January 2005: "Strategic Planning for Your Life" (410K .pdf)
(speaker: Judy Glick-Smith)

18 November 2004: Documentation Project Management Workshop
(speaker: Charles Fisher, Jr.); "An Introduction to Documentation Project Management" (979K PowerPoint slides); Workshop exercises (140K .pdf)

12 October 2004: Single Sourcing by Design: A Gradual Approach
(speaker: John Hawkins); "Calculating Return on Investment (ROI) for AuthorIT" (243K .pdf); "A Gradual Approach to A Gradual Approach to Single Sourcing" (1.6M .pdf)

Fall 2003 - Summer 2004

28 April 2004: "Writing Great Web Content Within a Content Management System" (2.06M PowerPoint slides)
(speaker: Leslie O'Flahavan)

20 March 2004 - Tech Comm Career Day

"Creating Online and Print Portfolios" (48K PowerPoint slides)
(speaker: Melissa Brown)

"Salary Negotiation in a Tough Economy" (145K .pdf)
(speaker: Conni Evans)

"Personal Branding: The importance of branding to distinguish yourself in a sea of professionals" (198K PowerPoint slides)
(speaker: Marissa Levin)

Additional handouts:

Personal Branding Archetypes (294K .pdf)
Target Message (224K .pdf)

"Interviewing Techniques — Manager's Perspective" (58K .pdf)
(speaker: Ann Ray)

"Fine Tuning your MS Word Skills So You Can Get the Better Job" (293K .pdf)
(speaker: Eddie VanArsdall)

11 March 2004 - Chocolate Tasting Scholarship Fundraiser: "Recipes from Chef Geoff's" (98K .pdf)

07 February 2004: Awards Celebration and Workshop: "Document Design for Print and Online: A Real World Approach" (224K PowerPoint slides)
(speaker Saul Carliner); Press release written by Iris Portny (91 KB .pdf)

10 December 2003: Section 508: Background, Practical Strategies and New Technologies
(speakers: Bill Killam, Cynthia Lockley, and Kathy Bine); "Section 508, Accessibility, and CSS: Useful URLs for designing Web pages"

28 October 2003

Usability SIG: Update – 2006 Guidelines: "Research-Based Web Design & Usability Guidelines" also available in PDF format (157.4 MB .pdf).
2003 handouts: "Research-Based Web Design & Usability Guidelines" (All program handouts 6.13M ZIP)
(speakers: Sanjay J. Koyani, Dr. Robert W. Bailey, and Janice R. Nall)

Individual program handouts:

Part 1 – Introduction (1.6M .pdf)
Part 2 – Guidelines Study: Phase 1 and 2 (469K .pdf)
Part 3 – Chapter 1—Design Process and Evaluation and Chapter 2—Optimizing the User Experience (732K .pdf)
Part 4 – Chapter 3—Accessibility and Chapter 4—Hardware and Software (320K .pdf)
Part 5 – Chapter 5—The Homepage (1.3M .pdf)
Part 6 – Chapter 7—Navigation and Chapter 9—Headings, Titles, and Labels (652K .pdf)
Part 7 – Chapter 10—Links (483K .pdf)
Part 8 – Chapter 11—Text Appearance (1.48M .pdf)
Part 9 – Chapter 13—Screen-Based Controls (Widgets), Chapter 16—Content Organization, and Chapter 17—Search (774K .pdf)
Part 10 – Summary and Conclusions (82K .pdf)

24 September 2003: "Moving Towards Single Sourcing with Reusable Learning Objects on a Budget Using Microsoft Word"
(speaker: Jocolyn Weeks); Note: The PowerPoint presentation (489K ) is available from the Conference Session Materials page at
http://www.stc.org/edu/50thConf/index.asp.
Scroll down to "Weeks, Jocolyn" and then launch the presentation.

Fall 2002 - Summer 2003

18-21 May 2003: STC 50th Annual Conference, Dallas Texas presentation
(speaker: Mary R. Wise); "Servant Leadership in the Clueless Layer" (274.8K PowerPoint slides)

15 March 2003 - Tech Comm Career Day: "Proposal Management Basics and Tips on Proposal Writing" (229K PowerPoint slides)
(speaker: Kristen Sweet); "Go for the Gold — Making Money in Technical Writing" (59K .pdf)
(speaker: Carolyn Kelley Klinger); "Interviewing Companies — Getting the Information YOU Need" (92K .pdf)
(speaker: Chris Benz); "Tips for Writing Federal and Civilian Résumés" (87K .pdf)
(speaker: Daree Allen-Woodard); "Integrating Your Interests and Career Goals in Your Current Work" (77K .pdf)
(speaker: Ruth M. Schimel, Ph.D.)

05 March 2003: "Planning Usability Into Your Product – The How and When of Usability Evaluation" (381K .pdf)
(speaker: Scott McDaniel); "Usability Tests and Heuristic Reviews – Planning and Estimation Worksheets" (83K .pdf)
(speaker: Scott McDaniel)

08 February 2003: "Getting Good PDF" (188K .pdf)
(speaker: Sharon Burton-Hardin)

15 January 2003: "Freelance Workers: Individual & Corporate Perspectives"
(speaker: Gene Zaino)

14 November 2002: "Revealing Your Hidden Value" (88K .pdf)
(speaker: Suzanna Laurent)

28 October 2002: "Winning Competitive Proposals: Proven Tools and Processes"
(speakers: Joseph T. Nocerino and Maureen Cooney); Program handouts are available at the Century Planning web site. You may also contact the speakers, Joe Nocerino at

or Maureen Cooney at
.

Fall 2001 - Summer 2002

21 February 2002: "Implementing Context-Sensitive Help" (62K .pdf)
(speaker: Paul A. O'Rear)

10 January 2002: "Stop Plugging Up the Dam, and Help Build It Better! The Changing Role of Technical Communicators from Traditional Documentation Deliverables to Product Design" (181K .pdf) (speaker: Andrea L. Ames)

12 November 2001: "How You Can Think Like an Information Architect and Improve Your Organization's Performance"
(speaker: Thom Haller); The Web site has links to all the handouts and related information presented at the November program.

17 October 2001: "Indexing for Tech Writers 101: Lambs to the Slaughter" (60K .pdf)
(speaker: Maria Coughlin)

Fall 2000 - Summer 2001

03 May 2001: "Designing and Deploying Browser-Based User Assistance" (419K zipped PowerPoint file)
(speaker: Ben Weisner, Weisner Associates Inc.)

24 March 2001: Technical Communication Progression and Résumé Review:; Chris Benz, "Interviews, Salary Negotiations, and Other Scary Employment Issues" (142K .pdf); Jonathan Hine, "The world on a string: technical translation" (60K zipped PowerPoint file); Roger Munger, "Designing job search portfolios for cranky, skeptical, and tired interviewers" (49K zipped PowerPoint file); Elizabeth Pass, "Web TechnoLust" (106K .pdf); Annette Reilly, "Go do the right thing: ethics for technical communicators" (144K .pdf); Thea Teich, "Are you ready to be self-employed? Report from five years in the self-employment trenches" (12K .pdf); Mary Wise, "Distance Learning" (303K zipped PowerPoint file); Mike Zerbe, "Out of the Isolation Closet and into the Conference Room: Technical Writers and Editors as Part of the Project Team" (90K .pdf)

07 February 2001: "Structuring Your Documents to Maximize Reuse" (483K zipped PowerPoint® slides)
(speaker: Janice (Ginny) Redish, Ph.D.); "Structuring Your Documents to Maximize Reuse" (644K .pdf)

01 November 2000: "User-Centered Design 101: Bringing usability to a product near you"
(speaker: Whitney Quesenbery, Cognetics Corporation); Handout material was on the Cognetics Web site at http://www.cognetics.com/ but is no longer available as of 13sep04. This site also includes a corrected link for the Chaos article. It's actually the Standish Group, not the Gartner Group.

20 September 2000: The STC Brand Project: "Branding: More than a hot iron!" (1.3MB zipped PowerPoint® slides)
(speaker: Mary R. Wise); "Branding: More than a hot iron!" (195K .pdf), "STC Brand at a Glance" (26K .pdf)

1998

24 September 1998: "Follow the Arrows: Lessons from the Circus" (9K zipped PowerPoint® slides)
(speaker: Mary Wise); Circus Lessons (32K .pdf), Slides with notes (18K zipped PowerPoint®), Slides with notes (54K .pdf)

1995

12 December

"Home Pages and the World Wide Web" (210.5K .pdf) – Note: This presentation has not been updated since 1995. Some information may be outdated and some links may be no longer active.
(speaker: Cynthia A. Lockley)

Slides: